Disney U
How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
Doug's signature work and the foundation of the entire Disney U curriculum.
Books & Workbooks
Eight bestsellers. Decades of insight.
Doug's books are taught in business schools and Fortune 500 leadership programs around the world. Each comes with a companion workbook designed for team learning.
Danger and Opportunity
Bridging Cultural Diversity for Competitive Advantage
How global teams turn cultural differences into competitive edges.
The Changing Face of Today's Customer
A guide to serving an increasingly multicultural marketplace.
Successful Multicultural Communication
Foundations for working across cultures in any industry.
Working Across Cultures
Practical playbook for leaders managing globally distributed teams.
Cross-Cultural Diversity Trainer's Manual
Companion guide for facilitators teaching diversity in the workplace.
The Negotiator's Guide to Japan
Drawn from Doug's years opening Tokyo Disneyland.
Leadership in the Magic Kingdom
Stories and lessons from the Disney University trenches.
Bulk orders & licensing
Rolling Doug's books out across your organization? We offer bulk pricing and curriculum licensing for L&D teams.
Request bulk pricing